Recently, I have been the recipient of extraordinary service from two different gun related industries and I want to recommend these businesses to everyone. As anyone who has tried to purchase anything weapon related in the last few months can tell you, businesses have been hammered, products are hard to find, and patience runs thin with many of the folks you have to deal with. These facts make these recommendations even more deserving.
I will begin with www.fobusholster.com and the incredible service I received from them. I was looking for paddle style holsters for concealed carry to be used with three different carry weapons that I use depending on the situation.
I already had a model I purchased, thinking it was for the Taurus PT-111, approximately 5 years ago. It was picked from the rack for me by a local gun shop worker but, unbeknown to me, it was the wrong model for my gun. Though it fit, sort of, I was never really satisfied with it and abandoned it into a drawer where it was forgotten until days ago.
The other day, because of the excellent website that Fobus has, I was able to figure out that the holster was the wrong model for my gun. I called Fobus to order the correct model, plus the other two holsters that I needed.
During the conversation with the very nice woman who answered from the sales department, I explained that I had purchased the wrong holster years ago and just figured it out that day. She said, "That is no problem, just send it back and we will send you the right one."
I was floored. No one exchanges a product after that amount of time especially if it was customer error in the first place! But, Fobus does... all they needed was $3 to cover postage and the old holster. End of story! Now that is a true lifetime guarantee.
The other experience was with a company that I ordered through the Internet. The website is www.gunpartsguy.com and the service was awesome!
I found his site through a link from the TAPCO website. (I needed some TAPCO magazines for my SKS and, by the way, these mags rock!) The Gun Parts Guy carries the full line of TAPCO products and the first surprise was that he had what I needed - IN STOCK!
But, the real surprise was how fast I received my order. I ordered the parts at noon on Thursday, and received them via USPS at noon on Saturday! That is same-day service at its finest!
At this time of near chaos and craziness, it was a real pleasure to do business with these companies!
While I am at it, for all of you black powder enthusiasts, I found the most amazing website last night. It can be found at www.trackofthewolf.com and if it has to do with black powder sports or related activities, they have it. Check out their catalog, it is a work of art! (This site really made me miss my old mountaineering and Scouting buddy, MC).
Freedom Warrior
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